Pre Order Information

What is Pre Ordering? 

Pre-ordering is the act of purchasing an item before it is officially released or available for sale to the general public. This is often done for highly anticipated products such as books, video games, or electronics or in this case clothing allowing customers to secure their purchase ahead of time and sometimes receive special bonuses or incentives.


Pre Ordering Here at Lost Angels 

We aim to provide a seamless pre-order experience to ensure that you secure the items you desire before they are officially released to the public. Our pre-order process is designed to offer peace of mind and convenience to our valued customers.


**How Pre-Order Works:**


  1. **Placement:** To pre-order an item, simply place your purchase on the designated pre-order item. This action reserves the item for you, guaranteeing your ownership even if stock becomes limited.

  1. **Delivery:** Your pre-ordered item will be dispatched shortly after its official release, ensuring timely delivery to your doorstep.

  1. **Reasons for Pre-Order:** We offer pre-orders for various reasons, including efficient inventory management to prevent overstocking and providing customers the opportunity to purchase products at exclusive pre-order prices.

**Important Notes:**


- **Refunds and Cancellations:** While rare, there may be instances where pre-order items are refunded, and orders are cancelled . This could be due to various factors beyond our control.


- **Cancellation Policy:** You may cancel your pre-order at any time before the commencement of manufacturing and shipping. However, once this stage is reached, cancellation is not possible, and any returns must adhere to our standard return policy.


- **Payment:** Payment for pre-order items is processed promptly to secure your reservation. Failure to complete payment will result in the cancellation of the pre-order.


**Payment Process:**


- **Pre-Order Secure:** Upon placing a pre-order, payment is processed to secure your reservation. The item will be shipped to you upon its official release, with no additional payment required.


We appreciate your understanding and cooperation with our pre-order policy. Should you have any further inquiries or require assistance, please do not hesitate to contact our customer support team.


Ensuring accurate information is provided when placing your order enables us to furnish you with timely email or SMS updates regarding your purchase. You will receive notifications confirming the acceptance of your payment and placement of your order, as well as updates when your order is being processed, dispatched for delivery, and ultimately delivered to your designated address.


Product Availability:

Pre-order availability is subject to change based on demand and production capacity. In the event that a pre-ordered item becomes unavailable, customers will be notified promptly, and refunds will be issued accordingly.

Changes to Pre-Order Policy:

We reserve the right to modify or update our pre-order policy at any time.

Any changes to the pre-order policy will be communicated through our website or via email to customers who have placed pre-orders. 

Estimated Delivery Date:

The estimated delivery date provided at the time of pre-order placement is tentative and subject to change.Delays may occur due to factors beyond our control, such as manufacturing delays or unforeseen circumstances.


Last Updated - 16/02/24


By placing a pre-order you are agreeing to be bound by these Terms, so please read them carefully before you place a pre-order and keep a copy or note for your records.

Disagreement with Terms:

Individuals who find themselves in disagreement with the terms outlined in this policy are advised to abstain from purchasing any products labeled explicitly as pre-order items from any establishment. We encourage customers to carefully review the terms and conditions associated with pre-order purchases before proceeding with their transactions. Should there be any uncertainties or concerns regarding the pre-order policy, we invite individuals to seek clarification from the respective establishment's customer service representatives prior to making a purchase.